Patient Accounts Representative

Belmont Behavioral Health SystemPhiladelphia, PA
110d

About The Position

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. The position is eligible for Hybrid / Remote model after 90 days, allowing for 3 days remote and 2 days in office.

Requirements

  • High school diploma or equivalent required.
  • Three or more years' experience in related field required.
  • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

  • Prepares and monitors monthly billing and collection processes utilizing established policies, procedures, and tracking systems.
  • Verifies Medicare, Medicaid and Commercial benefits and prior authorizations.
  • Identifies deductible, co-insurance and co-pay due per EOBs received.
  • Compiles appropriate information for refunds, bad debt write-offs, and adjustments.
  • Types, assembles, copies, files and processes data required in an accurate and timely manner.
  • Makes telephone calls, writes letters, and/or sends faxes to patients, insurance carriers, and other responsible parties in the pursuit of getting a claim resolved.
  • Handles and interprets medical documentation such as UB04 claim form, 1500 claim forms and EOB’s.
  • Analyzes and interprets documents, contracts, notes, and other correspondence.
  • Writes appeals to insurance carriers to overcome denials.
  • Manages an extensive portfolio of claims by prioritizing and organizing time effectively.
  • Complies with privacy laws and patient’s needs.
  • Overcomes obstacles by using effective information gathering and problem solving methods.
  • Participates in monthly AR reviews with Management Team.
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