About The Position

Responsible for the overall management of the patient encounter to ensure effective customer service, compliant billing and collections, correspondence management, claim follow-up, accurate payment and adjustment reconciliation, correspondence review within departmental standards. Provide training support to individuals as needed with new processes, or new implementations. Assist with projects as necessary to help assist with staying within Business Office standards.

Requirements

  • High school diploma or general education degree (GED) preferred.
  • 1-3 years diverse experience in a healthcare setting.
  • Comprehension of medical billing and collection.
  • Financial background in accounts receivable.
  • Minimum typing requirement of 45 wpm.
  • Effective communication skills.
  • Strong analytical skills.
  • Knowledge of regulatory billing and HIPAA guidelines.
  • Thorough understanding of the revenue cycle process.
  • Good oral and written communication skills.
  • High time management and organizational skills.
  • Problem-solving skills.
  • Proficient in Microsoft Word, Excel, Outlook, and similar programs.

Responsibilities

  • Manage patient encounters to ensure effective customer service.
  • Ensure compliant billing and collections.
  • Handle correspondence management and claim follow-up.
  • Reconcile payments and adjustments accurately.
  • Review correspondence within departmental standards.
  • Provide training support for new processes or implementations.
  • Assist with projects to maintain Business Office standards.
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