Patient Accounts Representative (Cash Posting)

Silver Cross Hospital•New Lenox, IL

18h•$18 - $22

About The Position

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Cash Posting As a Cash Poster at Silver Cross, you will be responsible for providing effective and accurate posting of insurance payments and patient payments; Electronic 835’s, Credit Card payments, lock box and paper checks and handle all transactions made at the cashiers window. The Cash Poster will receive various forms of payments from patients, physicians, Departments, etc. which need to be posted into the various systems and reconciles with Finance daily. Cash posting is responsible for preparing batches to post insurance and patient payments received via 835 files. The Cash Poster will need to troubleshoot any rejections or errors to ensure accuracy of payments on accounts and balancing to deposits. The Candidate will need to keep accurate records, reconcile daily, and provide balancing documentation to Finance regarding postings. Any unapplied or unidentified payments will need to be researched weekly. The position is responsible for preparing daily deposits for Brinks, assisting inquiries at the window from patients, employees, physicians, etc. and may be required to provide daily billing and cash summaries to the appropriate email distributions.

Requirements

High School graduate or equivalent
Excellent customer service skills
Must be a team player
Must have basic computer knowledge and ability to type
Previous telephone customer service experience
Must be able to multi-task & perform effectively & efficiently in a fast-paced & high volume environment
Needs to have a good understanding of medical insurance
Minimum of 1 year previous hospital or medical office medical insurance experience

Nice To Haves

Meditech and Cerner systems experience preferred
Bi-lingual (Spanish) a plus

Responsibilities

providing effective and accurate posting of insurance payments and patient payments
handle all transactions made at the cashiers window
post payments into the various systems and reconciles with Finance daily
preparing batches to post insurance and patient payments received via 835 files
troubleshoot any rejections or errors to ensure accuracy of payments on accounts and balancing to deposits
keep accurate records, reconcile daily, and provide balancing documentation to Finance regarding postings
research any unapplied or unidentified payments weekly
preparing daily deposits for Brinks
assisting inquiries at the window from patients, employees, physicians, etc.
provide daily billing and cash summaries to the appropriate email distributions