Patient Accounts Operations/Systems Quality Analyst - Full Time, Days

The University of Chicago Medicine • Chicago, IL

99d

About The Position

Be a part of a world-class academic healthcare system, Company, as a Patient Accounts Operations/Systems Quality Analyst in the Rev Cycle Department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. In this role as a Patient Accounts Analyst, you will analyze accounts, processes and systems to find root causes of defects. Under minimal supervision, supports the Patient Account Quality Assurance activity for the Hospitals with an emphasis on ensuring that billing (focused Governmental and Non-Governmental) processes are in compliance and on operational activities for management and clerical staff (all patient account department functions). Works as primary analysts and testing support on Patient Accounting and Clinical systems module/step installations, upgrades and fixes; working with IT and operations resources. Works on projects for Patient Accounting and Clinical systems to support activities related to Medicare, Medicaid and all third party billing and collection of claims. Assists in overseeing the patient accounting and revenue cycle areas including charge entries, bill holds, coding initiatives, forms and data capture, etc. Reviews and makes recommendations on patient account and revenue cycle procedures/policies as they pertain to quality assurance. Is involved with external patient accounting audits, gathers and interprets government, state and private payer regulations. Reviews hospital enrollment statuses and reviews admission, billing and collection practices as appropriate. Assists with analysis of, tracking of and review of all internal/external audit requests. Serves as liaison to other hospital departments regarding policy and procedure interpretation as it relates to efficient Medicare, Medicaid, dual eligibility, State and federal HMO’s and all third party regulations, reimbursement and ensures patient accounts processes and procedures are in place and adhered to. Works with Revenue Cycle Management in assigning the appropriate billing codes and initiates changes to facilitate the all billing processes.

Requirements

• Undergraduate degree and/or AA in Business, Finance or Accounting, preferred and/or applicable years of experience.
• 5-7 years of progressively increasing management and/or operational experience in a large hospital financial or financial systems department.
• Extensive knowledge of general hospitals software systems.
• Excellent analytical and problem-solving skills.
• Ability to independently handle multiple priority projects simultaneously and efficiently.
• Excellent verbal, written communication, presentation, leadership, and project management skills.
• Ability to understand and interpret federal regulations.
• Ability to use Microsoft Office Suite including MS Word, Excel, Access, PowerPoint, Project and Visio.

Responsibilities

• Participates in all system upgrades and changes that relate to Patient Accounts.
• Works as primary analysts and testing support on Patient Accounting and Clinical systems module/step installations, upgrades and fixes; working with IT and operations resources.
• Assists in overseeing development, installation and/or implementation of new computer based systems, and changes to existing systems as they affect patient accounting services.
• Assists in problem solving on all internal and external systems.
• Maintains bill hold edits from current NEBO/ECARE electronic billing system, ensures claims are billed correctly (according to government billing rules).
• Implements and works with IT staff and tests new bill holds, tests billing requirements and/or changes from governmental agencies to ensure that the changes made by IT are working prior to installation into the production environment in Centricity.
• Assists with the interpretation and implements regulatory issues related to billing/collection, and clinical trials.
• Audits Patient Accounts System master files; such as charge master and insurance master.
• Reviews and assists in the development and audit of patient accounts and revenue cycle related policies and procedures.
• Performs monthly A.R. Maintenance on Accounts Receivable by requesting and reviewing approved write-off criteria.
• Reviews billing, denial, rejection, and delays trends.
• Creates new finance accounts, process adjustments to write off the charges on a monthly basis.
• Processes charge overrides of pro-fee charges on Medicaid accounts for services performed by Assistant Physician Nurses (APNs).
• Serves as liaison to other hospital departments regarding policy and procedure interpretation as it relates to efficient Medicare, Medicaid, dual eligibility, State and federal HMO’s and all third party regulations.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• life_insurance
• disability_insurance
• tuition_reimbursement
• paid_holidays
• paid_volunteer_time
• flexible_scheduling
• professional_development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree