Patient Accounts Collector (Atwater/Hybrid)

Golden Valley Health Centers • Atwater, CA

404d • $46,717 - $49,046 • Hybrid

About The Position

The Patient Accounts Collector is a key member of the Finance/Billing team responsible for ensuring maximum reimbursement through effective coding, billing, and collection of services rendered. This hybrid role requires occasional on-site presence at the Atwater location and involves maintaining patient confidentiality, managing billing records, and demonstrating knowledge of insurance payer types and coding processes.

Requirements

• High School Diploma or GED
• Minimum 2 - 3 years experience in office/medical billing
• At least 1 year of experience as a Patient Accounts Biller or equivalent
• Bilingual required in some positions
• Knowledge of Current Procedural Terminology (CPT)
• Knowledge of International Classification of Disease (ICD-9)
• General knowledge of office procedures and equipment.

Nice To Haves

• Ability to communicate verbally and in writing
• General knowledge of Commercial, Medi-Cal, Medicare and 3rd party billing and collection.

Responsibilities

• Maintain confidentiality pertaining to patient care.
• Demonstrate telephone etiquette with patients and third parties.
• Participate in achieving team and departmental goals.
• Follow department and company policies.
• Complete front office certification training.
• Update and maintain patient demographic and billing record database.
• Demonstrate knowledge of insurance payer types and carriers.
• Process incoming Explanation of Benefits and Remittance Advice from payers.
• Make judgments on claims follow-up and processing.
• Produce Open Aging items reports for accounts over 120 days.
• Correct failed claims edits and re-open failed claims.
• Write off account balances exceeding specific program limits.
• Identify correct billing provider set-up in MegaView.
• Determine account credit balances and correction processes.
• Coordinate patient payment plans and follow-up.
• Submit electronic claims and download electronic remittances.
• Act as a trainer/mentor to Patient Account Representatives and Billers.
• Assist in other assigned job duties.

Benefits

• Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max)
• Excellent PPO coverages
• Dental insurance
• Vision insurance
• 403(b) with match
• Flexible Spending Account (FSA) plans
• Gym discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED