Patient Accounts Collection Specialist

SUNY Upstate Medical University • Syracuse, NY

113d

About The Position

Under the general guidance of the Financial Collections Manager, the Patient Accounts Collection Specialist is responsible for making effective contact with patients with delinquent self-pay balances, establishing payment plans and reviewing applications for financial assistance. Reviews delinquent accounts and determines strategy for contact based on stratified population of open accounts. This position may work closely with staff within the Office of the Attorney General and within Fiscal Services. Contributes to the process of developing new policies affecting the collection of self-pay accounts and Financial Assistance Program at the Hospital.

Requirements

• Associates degree in Business, Finance, Accounting or related field.
• Minimum of two years collections, accounting or financial experience or equivalent combination of education and experience.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Good organizational skills.

Nice To Haves

• Prior experience in a healthcare environment.
• Knowledge of billing practices and federal/state regulations regarding bad debt collection.

Responsibilities

• Make effective contact with patients with delinquent self-pay balances.
• Establish payment plans for patients.
• Review applications for financial assistance.
• Review delinquent accounts and determine strategy for contact.
• Work closely with staff within the Office of the Attorney General and Fiscal Services.
• Contribute to the development of new policies affecting the collection of self-pay accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree