Patient Accounting & Treatment Planning Supervisor

University of Minnesota•Minneapolis, MN

41d•$70,000 - $83,000

About The Position

The Patient Accounting/TP Supervisor oversees patient accounting/insurance verification and treatment plan coordinator staff. This position is key to partnership between Patient Accounting and Clinical Operations/Patient Experience areas by providing knowledge and assuring compliance in insurance, dental terminology/procedures codes, federal, University and School of Dentistry policies, along with ensuring high standards of quality customer service. This position assists in ensuring best business practices in tandem with excellent clinical and academic experiences at the School of Dentistry

Requirements

BA/BS plus at least four years of experience or a combination of related-education and work experience to equal at least eight years.
Supervisory experience in a medical, dental or other clinical environment.
Patient accounting experience, including payment coordination with third party payers. Dentistry-specific experience including knowledge of dental terminology and procedure codes.
Proven knowledge of and ability to follow HIPAA, federal and state guidelines, Fair Credit Act and payment/cash handling procedures.
Excellent written and verbal communication and interpersonal skills.
Experience utilizing an Electronic Health Record system.
Ability and willingness to navigate complex, challenging and difficult situations.

Nice To Haves

Ability to clearly communicate/explain complex information.
Experience in an educational setting.
Supervision in a union environment; familiarity with union/collective bargaining rules and regulations.

Responsibilities

Staff Supervision and Team Collaboration
Treatment Plan Coordination, Billing And Fee Collections
Accounts Receivable Oversight
Electronic Health Record (AxiUm) Financial Management
Act as Patient Accounting EHR SuperUser.
Attend webinars and/or other related axiUm meetings.
Activate/inactivate procedure codes for pre-determination/prior authorization, for board/mock board/screenings prior and after exams.
Activate provider codes in order for staff to enter missing charges.
Enter new codes/fees.
Act as MN-ITS website administrator for staff.
Verify vendor invoices; initiate and oversee payments.
Coordinate student check out/sign off on students own accounts prior to graduation.
Continue professional development through attendance of courses, workshops, seminars and other meetings.
Serve on and/or provide administrative or other support for Department, School and University-wide committees and groups, as appropriate.
Provide backup for team members as needed and other special projects as assigned.

Benefits

Competitive wages, paid holidays, and generous time off
Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
Low-cost medical, dental, and pharmacy plans
Healthcare and dependent care flexible spending accounts
University HSA contributions
Disability and employer-paid life insurance
Employee wellbeing program
Excellent retirement plans with employer contribution
Public Service Loan Forgiveness (PSLF) opportunity
Financial counseling services
Employee Assistance Program with eight sessions of counseling at no cost
Employee Transit Pass with free or reduced rates in the Twin Cities metro area