Patient Accounting Specialist: FT 8a-4:30p
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As a Patient Accounting Specialist at Firelands Health, you will play a crucial role in managing the financial aspects of patient accounts. This position requires you to monitor the Collector Desktop and perform appropriate follow-up on reminders and receivables lists. You will regularly work with receivables to identify delinquent accounts and credit balances, ensuring timely follow-up with third-party payers through various communication methods including phone, letter, fax, or email. Your responsibilities will also include transferring overpayments and writing up refund requests for credit balances in a timely manner. In addition to these tasks, you will be responsible for monitoring selection reports compiled in Meditech for appropriate action and receiving and answering all internal and external correspondence in a timely and professional manner. Interacting with patients, third-party payers, physician office personnel, and other hospital employees with courtesy and respect is essential. You will ensure that appropriate follow-up statements are sent to patients promptly and, when necessary, turn delinquent accounts over to the appropriate collection agency. Maintaining compliance with HIPAA requirements and third-party regulatory guidelines is a critical aspect of this role. You will also be expected to maintain an acceptable level of “days in receivables” for each payer category, investigate overpaid accounts, determine the recipient of overpayments, prepare refund vouchers, and submit them to your manager. Confidentiality of patient information is paramount, and discretion must be exercised when discussing patient matters.
