Patient Accounting Assistant Manager

Baptist Health

About The Position

The Assistant Manager, Patient Accounting shall be responsible to review, investigate, and resolve accounts in Accounts Receivables. This individual will supervise Billers and Collectors. Additionally, the Assistant Manager will contribute to tracking key performance indicators, identify and address on-going training needs, and work with a focus on process improvement. The Assistant Manager will utilize multiple computer systems daily. This individual will be responsible for a variety of billing and collection activities. This position may have additional duties assigned that are within scope of the role.

Requirements

High School diploma or equivalent required
Minimum 1-year supervisory experience in hospital business office or revenue cycle required, 3 years supervisory experience preferred
At least 2 years’ experience in hospital business office experience required
Excellent knowledge of MS Office and familiarity with relevant computer software
Strong team leadership skills, strong organization, interpersonal, and customer relations skills
Must be able to meet strict deadlines
Strong analytical and problem-solving ability, and excellent organizational skills
Must be able to complete multiple tasks simultaneously
Ability to remain calm in difficult situations
Strong written and oral communication skills, proficient computer skills, proven track record of successful performance
Ability to understand complex multifactor situations and bring appropriate solutions
Ability to work both independently and in a team environment