Patient Account Specialist - Primary Care
About The Position
Patient Account Specialist – Primary Care Workplace Details Join our team and see why Prairie Lakes Healthcare System continues to be named a Top 20 Rural and Community Hospital by the National Rural Health Association. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota. Job Summary Wage: $18.75-$26.64 This full-time (1.0 status or 40hrs per week) position performs financial counseling and account resolution to all patients for all services lines. Communicates account status to applicable parties. Ensures collection procedures are followed to minimize bad debt and maximize cash collections.
Requirements
- High School diploma or general education degree (GED); or equivalent combination of education and experience.
- One year prior medical or general office experience required.
Nice To Haves
- Two years experience preferred.
Responsibilities
- Completes all functions associated with final collection of patient accounts.
- Generates and processes numerous reports to ensure account resolution and other applicable reasons specific to each report.
- Processes payments, employee discounts, and sets up payroll deductions.
- Prepares bad debt write offs and forwards to the collection agency and performs follow-up with the agency.
- Works with the state bankruptcy court and attorneys to manage bankruptcies, probates, and litigations.
- Assists and maintains projects delegated by supervisor including but not limited to additional development requests, contract billing resolution, and track collection data.
- Works with area medical providers and insurance carriers in obtaining accurate patient data to assist in the collection process.
- Assists with Private Pay up front collections.
- Provides cost estimates.
- Monitors and calculates "no show" visits.
- Other duties may be assigned
Benefits
- Prairie Lakes Healthcare System offers comprehensive benefits for qualifying full-time and part-time employees.
- Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 403(b)-retirement plan, and generous paid time off to maintain a healthy home-work balance.
- Additional benefits for those qualifying include: Flexible Spending Account Employee Assistance Program for mental health Education Loan Program Community discounts including the Prairie Lakes Wellness Center
- Prairie Lakes Healthcare System has a Drug Free Workplace Policy.
- An accepted offer will require positive reference checks and pre-employment background screening as a condition of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
