Patient Account Specialist

Fairview Range•Grand Rapids, MN

13h•Hybrid

About The Position

Patient Account Specialist - This is a hybrid position Full-Time 1.0 FTE (80 hours per pay period) Days On-site at Grand Itasca Clinic & Hospital in Grand Rapids and Hybrid/Remote INTERNAL POSTING THROUGH: 04/22/2026 Your home office must meet Safety, Privacy, and Internet Speed requirements set forth by Grand Itasca Clinic & Hospital to be eligible for this position. Job Summary: The Patient Account Specialist is responsible for assuring that all charges and necessary information is billed on patient accounts in a timely and accurate manner to Contracted health plan and government payers. They serve as Grand Itasca Clinic and Hospital's liaison with payers and patients regarding accounts within the organization. Here's what you'll do when you join us: Process insurance claims for hospital, clinic, and homecare claims Address and solve problems with chargers or payments Assure that all patient and billing information is accurate and up to date Monitor accounts receivable aging reports and other tools to address accounts that are not paid in a timely manner Collaborate with patients, internal team members, and other departments to resolve billing issues Maintain knowledge and understanding of billing system rules, processes, and edits Participate in Business Services special projects as necessary

Requirements

At least two years of recent hospital and/or clinic billing or equivalent experience required, OR as associate degree in related field, OR Bachelor's Degree
Excellent communication skills
Ability to work professionally as a team member
Basic computer knowledge with experience in Microsoft Office, Word, and Excel
Self-motivated with the ability to work independently
Demonstrate ability to follow and adhere to Grand Itasca's policies, visions, mission and values
Maintain reliable and consistent attendance

Responsibilities

Process insurance claims for hospital, clinic, and homecare claims
Address and solve problems with chargers or payments
Assure that all patient and billing information is accurate and up to date
Monitor accounts receivable aging reports and other tools to address accounts that are not paid in a timely manner
Collaborate with patients, internal team members, and other departments to resolve billing issues
Maintain knowledge and understanding of billing system rules, processes, and edits
Participate in Business Services special projects as necessary

Benefits

Competitive pay
Tuition reimbursement and scholarship/grant opportunities
Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment
Generous paid time off package to maintain a healthy home-work balance
STDB (short term disability bank)
401K with employer contributions
Experience Pay Given
Employee Referral Program
On-the-Job training
No Weekends!