Patient Account Specialist

Mountain Community Health Partnership • Bakersville, NC

8d • $18 • Remote

About The Position

Mountain Community Health Partnership is seeking a full time Patient Account Specialist. This is a one-year position focused exclusively on patient account collections and revenue support. The Patient Account Specialist plays a key role in managing patient account balances, ensuring the accuracy of financial records, and supporting effective collection processes. This role is primarily remote, with occasional in-house work requirements communicated in advance.

Requirements

• High school diploma or equivalent.
• At least one year of experience in an office setting with collections responsibilities.

Nice To Haves

• Healthcare collections, medical billing and coding, preferred.
• Bilingual preferred.

Responsibilities

• Monitor patient account receivables and identify delinquent accounts for follow-up.
• Communicate with patients regarding outstanding balances and billing questions.
• Implement collection procedures and mail collection notices.
• Update, maintain, and correct patient accounts to ensure accuracy.
• Work self-pay pending and Medicaid pending reports.
• Complete payer source change notices as needed.
• Support additional team functions related to collections.
• Ensure compliance with healthcare collection standards and organizational policies.

Benefits

• 401(k)
• Health Insurance
• Life Insurance
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED