Patient Account Specialist

Surgery Partners, IncGreat Falls, MT

About The Position

The Patient Account Specialist is responsible for providing exceptional support to patients, providers, and other stakeholders by handling inquiries, resolving issues, and ensuring a positive experience throughout their interactions with the Great Falls Clinic and Hospital. This role requires strong communication skills, a thorough understanding of healthcare processes, and a commitment to maintaining confidentiality.

Requirements

  • High School Diploma or equivalent
  • Experience in Hospital (Acute) collections and billing
  • Minimum two (2) years hospital healthcare business office experience required.
  • Read, write and speak fluent English.
  • Basic accounting, intermediate computer and office equipment knowledge.
  • Medical Terminology and coding knowledge helpful.
  • Knowledge of payer requirements and programs which the patient may be eligible.
  • Perform repetitive processes with speed and accuracy.
  • Strong interpersonal relations and customer service skills.
  • Basic typing and 10 key.
  • Problem solving and attention to details.
  • Prioritized time management.

Nice To Haves

  • Medical Terminology and coding knowledge helpful.
  • Knowledge of payer requirements and programs which the patient may be eligible.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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