Patient Account Specialist - Ambulatory Surgery Center

CHRISTUS Health-posted 3 months ago
Full-time
Lake Charles, LA
Ambulatory Health Care Services
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Responsible for the accurate collection and record-keeping of payments received for services rendered. May verify insurance.

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Responsible for accurately processing charge tickets as patients exit the facility.
  • Reviews and codes tickets for accuracy and completeness.
  • Determines appropriate fees for services rendered.
  • Calculates totals and collects appropriate amount from patients.
  • Properly records information.
  • Maintains appropriate levels of cash and balances cash drawer per company procedure.
  • Balances daily input of coding to the actual money or deposits.
  • May be required to key charge information into on-line entry program.
  • Participates with other staff to follow up on accounts until no balance or the account is turned over for collection.
  • Refers patients to supervisor or Accounts Receivable representative for clarification or discussion of account and/or payment terms.
  • Operates and maintains credit and collection equipment.
  • Maintains appropriate supplies inventory.
  • Assists with coding and error resolution.
  • Assists with patient education concerning insurance plan.
  • May maintain files with referral slips, insurance and insurance waivers.
  • May assist in the referral process.
  • Follows CHRISTUS guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of PHI.
  • Maintains strict confidentiality.
  • Uses oral and written communication skills to effectively convey ideas in a clear, positive manner consistent with the CHRISTUS Mission.
  • Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, environmental and infection control.
  • High school diploma or equivalent required.
  • One year of billing experience, including ICD9, CPT, and HCPCS coding in a healthcare organization is required.
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