Patient Account Representative

MyMichigan HealthMidland, MI
Hybrid

About The Position

Candidates must have a primary address located within the state of Michigan or willing to move to Michigan to be considered. Position has the option to be hybrid, after a brief in-person training period. This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the hospital charge posting system and working with the hospital departments to verify charges, captures lost charges, and to review the general appropriateness of account balances.

Requirements

  • High school diploma or GED is required
  • Typing skills of 50 WPM is required.
  • 10-key experience and efficiency required.
  • Ability to work well under pressure is required.
  • Windows PC and Internet experience is required.
  • Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
  • Two years in billing setting with some insurance experience and problem solving is required.

Nice To Haves

  • Four years in hospital setting with emphasis on insurance billing and computers is preferred.
  • Additional courses in medical terminology and experience with Excel and Word are preferred.

Responsibilities

  • Verify inpatient and outpatient accounts for insurance eligibility
  • Follow up on outstanding accounts receivable
  • Review claims for correct codes, appropriate charges and general accuracy
  • Post payments and adjustments according to payer requirements
  • Resolve credit balances.
  • Rebilling accounts for secondary insurance billing.
  • Miscellaneous duties as assigned.
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