Patient Account Representative

Med Center Health • Bowling Green, KY

47d

About The Position

Performs various tasks to ensure proper and timely processing of medical claims.

Nice To Haves

• Previous medical billing experience preferred.
• High school graduate or equivalent preferred.

Responsibilities

• Answers incoming calls and greets visitors to department within a timely fashion. Determines nature of call/visit and provides appropriate response, guidance. Refers more complex issues appropriately.
• Maintains tracking system for assigned areas and reports performance results.
• Monitors accounts receivable for compliance to contract.
• Correctly identifies adjustments to patient accounts.
• Receives and responds to inquiries regarding charges and/or billing.
• Monitors the status of outstanding accounts and follows up appropriately.
• Monitors and reports issues of compliance and performs necessary research to resolve and implement changes in procedure to ensure compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED