Patient Account Representative
About The Position
The Patient Account Representative for OrthoMed Anesthesia is responsible for delivering exceptional service to patients with inquiries related to anesthesia billing. This role plays a critical part in the revenue cycle by assisting patients with questions about charges, payment plans, insurance coverage, and account balances, while ensuring accurate, timely, and professional communication. This is a full-time position based at our corporate office in Addison, TX, reporting to the VP of Revenue. The role requires on-site presence during regular business hours.
Requirements
- Customer service
- medical
Responsibilities
- delivering exceptional service to patients with inquiries related to anesthesia billing
- assisting patients with questions about charges, payment plans, insurance coverage, and account balances
- ensuring accurate, timely, and professional communication
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
