Patient Account Representative - Cardiology Clinic

Ochsner Health • Meridian, MS

3d

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job coordinates all financial aspects of patient account and assists with financial counseling, billing and collection of accounts. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

• High School diploma or equivalent
• Knowledge of medical/insurance billing procedures, including, but not limited to Medicare and Medicaid
• Excellent written and verbal communication skills
• Self directed
• Excellent customer service skills
• Proper phone etiquette
• Handles flexibility, stress, change, pressure to relay information clearly and accurately even under these circumstances.

Nice To Haves

• Balances accounts, compiles statistics, input data in computer programs and research information.

Responsibilities

• Distributes, sorts, and forwards accounts
• Processes claims
• Manages accounts and follows up with any issues
• Handles patient inquiries
• Handles other duties as needed
• Other related duties as required.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED