Patient Account Representative
About The Position
San Jose Behavioral Health is currently seeking a Patient Account Representative to assist the Business Office Department. San Jose Behavioral Health is where adults and adolescents can receive comprehensive inpatient treatment for a range of beh avioral and mental health disorders. Conveniently located in the heart of San Jose the hospital is easily accessible to residents in Santa Clara County, San Mateo County, and Alameda County. The Hospital campus is situated amid gently rolling hills and features serene views of beautiful natural surroundings. San Jose Behavioral Health provides a comprehensive package of benefits for Full-time. Current benefits include: Competitive salary Medical, dental, and vision insurance Acadia Healthcare 401(k) plan with match General Paid Time off to include: Vacation, Sick, Personal Days, and Extended Sick Leave plus Holidays/Holiday Pay Excellent training program Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities
Requirements
- High school diploma or equivalent required.
- Three or more years’ prior admissions and or collections experience in a hospital setting required.
Nice To Haves
- Psychiatric experience preferred.
Responsibilities
- Call and status outstanding claims with third party payors.
- Review claims issues and make corrections as needed and rebill.
- Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
- Review explanation of benefits to ascertain that claim processed and paid correctly.
- Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
- Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
- Prorate patient accounts and monitor that balance due is in the correct financial class.
- Report an overview of the week to the BOD and participate in AR meetings.
- Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
- Assist financial counselors as needed.
- Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- Acadia Healthcare 401(k) plan with match
- General Paid Time off to include: Vacation, Sick, Personal Days, and Extended Sick Leave plus Holidays/Holiday Pay
- Excellent training program
- Professional growth opportunity that is second to none in the industry.
- Join a team with defined career paths and a national family of hospitals and facilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
