Patient Account Representative
About The Position
RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN. RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area. We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off. RiverView is an Equal Employment Opportunity employer. RiverView Health has a full-time (80 hours every 2 weeks) opening for a Patient Accounts Representative. Below are a few duties for the position:
Requirements
- High School diploma or GED equivalent
Nice To Haves
- Post high school courses in insurance billing and medical terminology
- One year experience in billing of third-party insurances preferably having used integrated software such as EPIC and Assurance/Availity
- Experience with electronic EMR system (EPIC) and clearinghouse systems (Availity) preferred
- Demonstrated computer skills with Mircosoft Office products
Responsibilities
- Submits claims to third-party insurance carriers either electronically or by hard copy billing
- Secures needed medical documentation required or requested by third party insurances
- Follows up with third-party insurance carriers on unpaid claims until claims are paid or only self-pay balance remains
- Bills secondary insurance when necessary
- Processes denials by correcting any billing error and resubmitting claims to third-party insurances
- Refunds insurance when a credit results from duplicate payment or other payments applied.
- Keeps updated on all billing and benefits changes for third-party insurance carrier types within the area of responsibility
- Completes work within authorized time to assure compliance with departmental standards to avoid timely filing
- Answers Patient Financial Service's customer phone calls, MyChart Messages, and helps follow up on any billing related patient request
- Meets with patients when requested to help answer any billing questions they may have or help to take payments
Benefits
- health insurance
- free single vision and basic dental insurance
- life insurance
- long-term disability and short-term disability
- employer HSA contributions
- employer pension matching
- shift differential
- incentive/premium pay
- free annual biometric screening
- paid volunteer time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
