Patient Account Representative

Silver Cross Hospital • New Lenox, IL

73d • $18 - $22

About The Position

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated. Summary: Review and follow up on unpaid or underpaid insurance claims and follow-up on related correspondence. Handle or redirect incoming departmental calls. Interact effectively with co-workers. Other general office duties as assigned.

Requirements

• High School graduate or equivalent
• Excellent customer service skills
• Must be a team player
• Must have basic computer knowledge and ability to type
• Previous telephone customer service experience required
• Must be able to multi-task & perform effectively & efficiently in a fast-paced & high volume environment
• Needs to have a good understanding of medical insurance
• Minimum of 1 year previous hospital or medical office medical insurance experience

Nice To Haves

• Meditech and Cerner systems experience preferred
• Bi-lingual (Spanish) a plus

Responsibilities

• Review and follow up on unpaid or underpaid insurance claims
• Follow-up on related correspondence
• Handle or redirect incoming departmental calls
• Interact effectively with co-workers
• Other general office duties as assigned

Benefits

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees