Patient Account Representative

San Antonio Regional Hospital • Upland, CA

5d • $21 - $29

About The Position

Responsible for the overall management of the patient encounter to ensure effective customer service, compliant billing and collection, correspondence management, claim follow-up, accurate payment and adjustment reconciliation, correspondence review and compliance of overall K.P.I. and departmental standards.

Requirements

• High school diploma or GED preferred.
• An individual with one to three years’ diverse experience in a healthcare setting, with comprehension of medical billing and collection, with a financial background in account receivable.
• Ability to communicate effectively with others, strong analytical skills.
• Knowledge of regulatory billing and HIPAA guidelines.
• Competent in the use of desktop computers, ten key, copy machine and fax machine.
• Proficient in Microsoft word, excel, outlook and similar programs.
• Must be able to perform the essential physical requirements of the job as noted on the job description.

Responsibilities

• overall management of the patient encounter
• effective customer service
• compliant billing and collection
• correspondence management
• claim follow-up
• accurate payment and adjustment reconciliation
• correspondence review
• compliance of overall K.P.I. and departmental standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees