Patient Account Representative - Financial Clearance Surgery Team
About The Position
MU Health Care is seeking a dynamic Patient Account Representative for Financial Clearance who excels in customer service and meticulous insurance coordination. In this role, you'll ensure a seamless financial process for patients by working closely with insurance providers. Ideal candidates possess strong communication skills, thrive in fast-paced environments, and demonstrate unwavering attention to detail. If you're passionate about healthcare, well-versed in regulatory requirements, and ready to shape the future of patient care, join MU Health Care's team today. ABOUT MU HEALTH CARE MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way Learn more about MU Health Care. Learn more about living in mid-Missouri.
Requirements
- A High School diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
- Two years clerical experience; education may be used in lieu of experience.
- Effective communication, time management, analytical, and computer skills.
Nice To Haves
- Experience in patient accounts, medical office, and/or bookkeeping.
- Additional license/certification requirements as determined by the hiring department
Responsibilities
- Verify insurance eligibility and obtain plan benefits in a timely manner by phone, fax, or payer website.
- Interpret insurance copays, deductible, network status and subscriber information of policy.
- Insures all appropriate insurance information is obtained prior to a patient’s visit in order to facilitate payment.
- May train, as needed, other Service Coordinators and Patient Service Representatives in the clinics on revenue cycle software and/or insurance related issues that may be causing alerts and hold bills.
- Conduct all activities within established regulatory requirements. Remain knowledgeable of federal, state and payer billing regulations.
- May complete unit/department specific duties and expectations as outlined in department documents.
- No face to face patient contact.
Benefits
- Health, vision and dental insurance coverage starting day one
- Generous paid leave and paid time off, including nine holidays
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years
- Tuition assistance for employees (75%) and immediate family members (50%)
- Discounts on cell phone plans, rental cars, gyms, hotels and more
- See a comprehensive list of benefits here.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
