Patient Account Representative - EHS Customer Service - Full Time

SOLUTIONHEALTH • Manchester, NH

28d • Hybrid

About The Position

The Patient Accounts Customer Service Representative is responsible for various aspects of the revenue cycle. This position primarily supports the Central Billing Office for Elliot Health System. The Patient Accounts Customer Service Representative promotes revenue integrity by ensuring timely and accurate resolution to patient account questions.

Requirements

• High school diploma or GED, Required

Nice To Haves

• Epic Experience, Preferred

Responsibilities

• Receives and follows up on all billing telephone or email inquiries and accurately documents exchanges in the electronic patient accounting system using Elliot Health System standards
• Understands, reviews, and articulates the Elliot Health System's Accounts Receivable billing processes, insurance payment schemes, financial protocols and collection of patient financial responsibility amounts
• Provides assistance to all Elliot Health System departments when billing questions arise
• Works collaboratively with Early Out and Bad Debt vendors

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees