PATIENT ACCOUNT REPRESENTATITVE 2 (100% FTE, DAYS)

University of Washington • Seattle, WA

349d • Remote

About The Position

UW MEDICINE'S PATIENT FINANCIAL SERVICES has an outstanding opportunity for a PATIENT ACCOUNT REPRESENTATIVE 2. This position involves working 40 hours per week on a day shift, and it is 100% remote. The role includes responsibilities such as editing and preparing various billing forms according to regulatory or payer requirements, analyzing unresolved accounts, and determining patients' financial capabilities for payments or assistance. The representative will also be responsible for updating patient information, communicating with staff and patients, and ensuring that accounts are managed effectively.

Requirements

• High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environment
• Equivalent education/experience.

Responsibilities

• Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements
• Analyze and take action on unresolved accounts, including payer denials
• Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance
• Analyze credit balance accounts to determine and take appropriate action
• Ability to meet deadlines and departmental quality and performance standards
• Prepare Accounts Receivable adjustments
• Utilize available resources to obtain eligibility information
• Update patient demographic, financial and payer information in applicable systems
• Communicate with Medical Centers' staff, patients and/or third-party payers
• Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED