Sterling Center Surgery and Medicine - Patient Account Rep
About The Position
The Patient Account Representative is responsible for welcoming patients, clients, and visitors, ensuring accurate information collection and completion of all necessary registration forms. This role involves managing telephone communications promptly and professionally, facilitating patient flow, and communicating any delays to patients and clinical staff. A key aspect of the position is explaining financial requirements to patients or responsible parties and collecting copayments. Additionally, the representative is tasked with maintaining the cleanliness of the reception and patient waiting areas and performing other assigned duties.
Responsibilities
- Welcomes patients/clients/visitors
- Obtains accurate information from patients
- Ensures all registration forms are complete as needed
- Promptly and professionally answers telephone calls
- Facilitates patient flow and communicates delays with patients and clinical staff
- Explains financial requirements to the patients or responsible parties and collects copays as required
- Responsible for keeping the reception and patient waiting areas clean
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
