Patient Account Rep

Mayo Clinic • Jacksonville, FL

1d • $17 - $19 • Remote

About The Position

Remote – Patient Account Representative Pride Health is seeking a Patient Account Rep- Diversified Business for one of its clients in Minnesota. This is a 6-month contract with the possibility of an extension with competitive pay and benefits. This is a Fully Remote role. Location – Fully Remote (Rochester, Minnesota) Pay range - $17 to $19 per Hour on a W2. Length of assignment – 6 Months of Contract (Possibility of an extension)Shift – Mon-Friday 8 a.m. to 5 p.m. CST. Job Responsibilities Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment. Performs all aspects of the billing and collection processes for the individual business lines across the enterprise. These processes include service pre-certification, insurance coverage review, and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management. Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing, and payment issues for patients, physicians, nurses, pharmacists, technicians, and social workers. Interprets, applies, and communicates the client’s Clinic policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and the client’s Clinic. Requirements Associate Degree in finance, business, or healthcare-related majors and one year of experience in medical, pharmacy, or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years of experience in medical or durable medical equipment billing and collection activities. Qualified candidate must possess strong human relations, communication, problem-solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution. Must be able to work independently and in a team environment. Candidate should have experience working with Windows-based software, Microsoft Word, Excel, and the Internet. Keyboarding experience required. Claims management software experience desired. Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Applicant Privacy Disclosure We collect personal information from applicants during the recruiting, pre-offer, and offer process. During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information: 1. Identifiers, such as name, address, and email address. 2. Professional and Employment-Related Information, such as resume, work history, education, and qualifications. 3. Information Voluntarily Provided by You in connection with the recruiting and pre-offer process. 4. Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth. Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations. Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. For information about our privacy practices, please review our Privacy Policy at: https://prideglobal.com/privacy-policy If you do not consent to the collection of such personal information, please advise us immediately in writing at [email protected]

Requirements

• Associate Degree in finance, business, or healthcare-related majors and one year of experience in medical, pharmacy, or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years of experience in medical or durable medical equipment billing and collection activities.
• Qualified candidate must possess strong human relations, communication, problem-solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution.
• Must be able to work independently and in a team environment.
• Candidate should have experience working with Windows-based software, Microsoft Word, Excel, and the Internet. Keyboarding experience required.
• Claims management software experience desired.

Nice To Haves

• Claims management software experience desired.

Responsibilities

• Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment.
• Performs all aspects of the billing and collection processes for the individual business lines across the enterprise.
• These processes include service pre-certification, insurance coverage review, and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management.
• Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing, and payment issues for patients, physicians, nurses, pharmacists, technicians, and social workers.
• Interprets, applies, and communicates the client’s Clinic policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and the client’s Clinic.

Benefits

• Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree