Patient Account Rep - Hospital Billing and Follow Up
About The Position
The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for non-government accounts. This position works with other departments to facilitate the meeting of both departmental/facility goals and objectives. This position is responsible for verifying payments received are correct per our contract, for ensuring patient satisfaction, and demonstrating the ability to find solutions to problems. The Patient Account Representative also collaborates with Management regarding payment patterns and/or other issues with specific payers to ensure efficient process execution. The Patient Account Representative possesses a strong knowledge of billing, managed care, and timely filing guidelines. Additionally, executors of this role demonstrate an ability to effectively review remittance advices and electronic billing reports from payer to determine appropriate actions. This position performs all related job duties as assigned.
Requirements
- High School diploma or equivalent.
- 0-2 years of experience in hospital billing and/or claims follow-up
Nice To Haves
- CPAR (Certified Patient Account Rep)
- Knowledge and understanding of diagnosis, HCPCS and CPT codes.
- 1 year experience with claim edits and follow-up related to government/non-government claims accounts.
- Prior experience with Metrix, SSI, and HealthQuest
- Experience with spreadsheets, reporting, payer websites and sFax.
- Excellent communication and interpersonal skills
- Great typing skills along with MS Excel and Word experience
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
