Patient Account Rep

Indiana Internal Medicine Consultants, LLC • Greenwood, IN

93d • $16 - $24

About The Position

The Patient Account Representative is responsible for gathering information about patient accounts and correcting or forwarding information to insurance companies on a regular basis. This role involves following up on specified accounts to ensure the final follow-up is complete, gathering charge information, coding, entering data into a database, completing the billing process, and distributing billing information accordingly.

Requirements

• High school diploma or GED.
• Minimum of two years of experience in all aspects of medical billing (CPT, ICD-10, charge entry, payment entry, and A/R follow-up).
• Extensive knowledge of medical insurance and coding (CPT, ICD-10, Medical Terminology, and Medicare Guidelines).
• Knowledge of billing practices and clinic policies and procedures.
• Ability to examine documents for accuracy and completeness.
• Ability to prepare records in accordance with detailed instructions.
• Ability to work effectively with patients.
• Ability to communicate clearly and maintain confidentiality.
• Ability to understand and effectively work in Microsoft Office, including Microsoft Excel, practice management systems, and electronic medical record systems.
• Ability to organize, prioritize, and manage multiple priorities.
• Ability to work independently with minimal supervision.
• Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
• Ability to use creative problem-solving skills.

Responsibilities

• Assist with patient questions and payments.
• Key and post charges.
• Submit billing data to appropriate insurance providers.
• Resolve denial instances.
• Achieve maximum reimbursement for services provided.
• Post payments when needed, accurately and in a timely manner.
• Enter patient information into the system accurately.
• Work through the refunding process for insurance and patient accounts.
• Assist on other projects as needed.
• Conduct duties in a professional and timely fashion.
• Perform other duties as assigned.

Benefits

• Hourly range: $16.50 - $24.50 (based on experience).
• Medical benefits including vision and dental (dependent upon job status).
• 401k profit sharing plan eligible after one year and 1,000 hours.
• Paid holiday, vacation, and personal leave.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees