Patient Account Rep | Special Billing

Guidehouse • Birmingham, AL

3d

About The Position

The Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for taking incoming and making outgoing calls to insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned including: Account Review Denials Billing Credits Complete all business-related and correspondence from patients and insurance companies. Complete all assigned projects in a timely manner. Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

Requirements

• High School Diploma
• 1-3 years of prior relevant experience in healthcare billing

Nice To Haves

• 2-year medical billing experience.
• Experience working with specialized insurance companies, such as but not limited to Transplant Contracts, Worker's Compensation and Dental carriers.
• Working knowledge of Microsoft applications.
• Some knowledge and understanding of ICD-10-CM, ICD-10-PCS, CPT and HCPCS.
• Ability to maintain accuracy and attention to detail.
• Ability to evaluate complex situations, identify root causes and propose effective solutions.

Responsibilities

• Account Review
• Denials
• Billing
• Credits
• Complete all business-related and correspondence from patients and insurance companies.
• Complete all assigned projects in a timely manner.
• Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees