Patient Account Rep MCAS Lead, Ambulance Services (Full-time, Day)

Prisma Health • Seneca, SC

9d

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary Coordinates the prompt and accurate collection of information for entry into the patient billing system. Enters information into computerized billing network and works to obtain necessary information for follow-up. Maintains time and attendance system. Works with manager in order to make organizational changes in order to maximize reimbursement by following guidelines established by GHC and GHS. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference. Enters data into electronic billing system Serve as the primary resource for resolving escalated patient account issues and complex billing or payment discrepancies. Assists with onboarding, training, and ongoing development of team members to ensure competency and compliance with policies and procedures. Audits patient accounts to ensure accurate posting, billing, and reconciliation in accordance with payer and regulatory requirements. Collaborates with internal departments such as patient access, medical records, and revenue cycle to streamline workflows and resolve account-related issues. Support leadership in implementing process improvements, new policies, and system upgrades. Maintains strict confidentiality of patient and financial information in compliance with HIPAA and organizational policies. Performs other duties as assigned.

Requirements

• High School diploma or equivalent OR post-high school diploma/highest degree earned preferred
• Five (5) years of patient accounts or related experience.

Responsibilities

• Enters data into electronic billing system
• Serve as the primary resource for resolving escalated patient account issues and complex billing or payment discrepancies.
• Assists with onboarding, training, and ongoing development of team members to ensure competency and compliance with policies and procedures.
• Audits patient accounts to ensure accurate posting, billing, and reconciliation in accordance with payer and regulatory requirements.
• Collaborates with internal departments such as patient access, medical records, and revenue cycle to streamline workflows and resolve account-related issues.
• Support leadership in implementing process improvements, new policies, and system upgrades.
• Maintains strict confidentiality of patient and financial information in compliance with HIPAA and organizational policies.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees