About The Position

The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.

Responsibilities

  • claim submissions
  • researching and reviewing back end denials
  • determining appropriate action for submission of provider claims
  • outbound and inbound calls from insurance carriers, providers and patients
  • payment posting
  • collections
  • account adjustments
  • appeals
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