Patient Account Registrar

Prime HealthcarePort Huron, MI
7h

About The Position

Lake Huron Medical Center is a 139-bed community hospital that provides a wide range of inpatient and outpatient health care services to residents of St. Clair and Sanilac counties including emergency services, primary stroke center, cancer care, surgical services, physical therapy and rehabilitation services, pulmonary rehabilitation, and specialized diabetes programs. Lake Huron Medical Center is affiliated with Lake Huron Medical Group which offers patient-centered care through primary and specialty care physician practices located throughout the Blue Water Area. Raising the bar for quality health care, Lake Huron Medical Center received the Leapfrog Group's grade "A" in hospital safety, Healthgrades Patient Safety Excellence Award, rated four stars by the Centers for Medicare & Medicaid Services and earned The Joint Commission's Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. Learn more at www.mylakehuron.com . As a member of Prime Healthcare, Lake Huron Medical Center is proud to be part of a system recognized as one of America's Greatest Workplaces for 2024 by Newsweek and Plant-A Insights Group! This prestigious honor is based on over 1.5 million comprehensive company reviews from more than 250,000 employees, highlighting our commitment to creating a positive and supportive work environment. The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Requirements

  • Effective written and verbal communication skills
  • Ability to multi-task, prioritize needs to meet required timelines
  • Analytical and problem-solving skills
  • Customer Services experience required
  • High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Nice To Haves

  • Previous hospital experience as an admissions representative preferred
  • Knowledge of medical terminology preferred

Responsibilities

  • interviews the patient or his/her representative to obtain patient demographics
  • secures insurance information, eligibility, benefits and authorizations as applicable
  • Works closely with all facets of the Admitting department including PBX operator function and reception areas
  • operate a computer to input and retrieve data
  • communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics
  • Maintain proficiency in medical terminology
  • Special projects or other assignments may be given with expectations to be completed in a specified timeframe
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