Patient Account Registrar

Resurrection Medical Center•Chicago, IL

2d•Onsite

About The Position

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. The role works closely with all facets of the Admitting department including PBX operator function and reception areas. The registrar must be able to operate a computer to input and retrieve data and communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Proficiency in medical terminology must be maintained. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Requirements

Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Nice To Haves

Previous hospital experience as an admissions representative preferred
Knowledge of medical terminology preferred

Responsibilities

Interviews the patient or his/her representative to obtain patient demographics
Secures insurance information, eligibility, benefits and authorizations as applicable
Works closely with all facets of the Admitting department including PBX operator function and reception areas
Operate a computer to input and retrieve data
Communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics
Maintain proficiency in medical terminology
Complete special projects or other assignments in a specified timeframe

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