Patient Account Registrar - Admitting

Sherman Oaks Hospital•Los Angeles, CA

14d•$21 - $22

About The Position

Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org. Why Prime Healthcare? At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team! Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to: Paid time off 401K retirement plan Outstanding Medical Dental Vision coverage Tuition reimbursement Many more voluntary benefit options! Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!

Requirements

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer Services experience required.
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics.
This position also secures insurance information, eligibility, benefits and authorizations as applicable.
Works closely with all facets of the Admitting department including PBX operator function and reception areas.
Must be able to operate a computer to input and retrieve data.
Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Maintain proficiency in medical terminology.
Special projects or other assignments may be given with expectations to be completed in a specified timeframe.