Patient Account Coordinator

Deaconess Health System • Evansville, IN

339d • Hybrid

About The Position

We are looking for a compassionate, caring and dedicated Patient Account Coordinator to join our team and help us continue our tradition of excellence. This position is responsible for facilitating the accurate charging, billing, follow-up, refunding, and posting of insurance and self-pay accounts for Patient Financial Services. This position is a team leader for their respective area and facilitates the training, auditing, and overseeing of the daily operations. Responsible for the resolution of patient inquiries pertaining to billing and insurance filing processes. Will work with patients and third-party payors to obtain payment on delinquent accounts according to the legal and proper collection techniques as well as maintain accounts receivable goals developed by the department. This position is a team leader for the department and facilitates the new employee training, safety surveillance, ordering and maintaining adequate supplies, facility/equipment issues, job descriptions, policies and procedures and various departmental listings. Assures timely and accurate processing of correspondence, meeting minutes, and invoices as well as greeting visitors that come to PFS.

Requirements

• Completion of High School or GED required.
• Knowledge of health care billing and collection preferred.
• Understanding of debits and credits a plus.

Responsibilities

• Facilitate accurate charging, billing, follow-up, refunding, and posting of insurance and self-pay accounts.
• Lead the team in training, auditing, and overseeing daily operations.
• Resolve patient inquiries related to billing and insurance filing processes.
• Work with patients and third-party payors to obtain payment on delinquent accounts.
• Maintain accounts receivable goals developed by the department.
• Facilitate new employee training and safety surveillance.
• Order and maintain adequate supplies and address facility/equipment issues.
• Ensure timely and accurate processing of correspondence, meeting minutes, and invoices.
• Greet visitors that come to Patient Financial Services.

Benefits

• Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to fitness centers
• Career advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees