Patient Account Coordinator (PAC)

Advanced Health Care of Scottsdale•Scottsdale, AZ

About The Position

Advanced Health Care (AHC) is an innovative health care company focused on delivering 5-star services and exceptional patient outcomes. AHC operates short-term transitional rehabilitation facilities, home health care agencies, and hospice services throughout the country. For more information about Advanced Health Care visit www.ahcfacilities.com. AHC is a portfolio company of The Larry H. Miller Company. Headquartered in Sandy, Utah, The Larry H. Miller Company is a privately-owned family business with operations located across the western United States. For more information about The Larry H. Miller Company visit www.lhm.com. Summary A SNF Patient Account Coordinator ensures that services provided to patients will be reimbursed and assists the Administrator in the majority of back-office duties. Schedule: Monday - Friday, 8 Hour Shifts

Requirements

A minimum of 1-year medical office experience required.
Experience in Billing, Insurance Authorizations, and Insurance Verification.
Knowledge of skilled nursing facility operations preferred.
Regularly required to walk, sit, stand, bend, reach, lift, and move about.
Ability to communicate effectively, both orally and in writing.
To perform other duties as required.

Nice To Haves

Experienced in all facets of running an office, i.e., accounts payable, accounts receivable, payroll, reporting, etc.
Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
Excellent communication, organization, and follow-up skills
Ability to handle multiple assignments simultaneously
Attention to detail and the ability to work independently

Responsibilities

Knowledge in Microsoft Word and Excel
Ability to read, research, and route correspondence to appropriate parties
Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
Complete intake of new patient admissions in EHR software
Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
Complete monthly charge entries and preparing month end documents required by certain deadlines
Efficiently collect and analyze information
Operate and manage multi-line phone system
Weekly bank deposits
Provide tours of the facility
Greet and assist people in a warm and friendly manner
Establishing and maintaining positive working relationships with co-workers
Support AHC culture by promoting “Friendly, Positive, and Focused on Excellence"
All other duties as assigned