OCED Patient Access Tech- On Call

MultiCare Health System•Federal Way, WA

18h•$24 - $36

About The Position

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for welcoming patients at one of our Off-Campus Emergency Departments. This position works closely with both financial and clinical teams and will offer you the space to create the optimum patient experience. About MultiCare Off Campus Emergency Departments MultiCare’s Off-Campus Emergency Departments provide state-of-the-art, neighborhood-focused ER care across Washington. Staffed by experienced physicians, nurses and clinical teams, these facilities deliver efficient, compassionate emergency care in convenient community locations. Our teams ensure patients receive comprehensive, high-quality support where they live, work and play. Why MultiCare? Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life

Requirements

Graduate of health vocational program such as patient access, medical assistance, medical billing and insurance or medical general, required
One year of admitting, billing, registration or custom service experience may be considered in lieu of education

Responsibilities

assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
obtain inpatient bed assignments and processes inpatient admission, to include arm banding, addressograph plate, and completion of necessary forms
pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
obtain direct admit information and enter a reservation in the computer system in order to notify other areas
complete comprehensive bedside or telephone interviews with patient, relative, or their representative to obtain pertinent demographic insurance and/or third party liability information
perform eligibility verification and resolves any discrepancies, determine need for financial assistance recommendation and application, referring to the Financial Counselor where necessary