Patient Access Supervisor | Hospital, 100% Onsite

Guidehouse•Birmingham, AL

1d•Onsite

About The Position

The Patient Access Supervisor is responsible for developing, implementing, and managing the efficiency and effectiveness of the Patient Access Departments. This includes activities in the Emergency Departments, Out-Patient Registration, Pre-Registration, Financial Counselor’s, Scheduling and Same Day Surgery. This position will work closely with the Director of Patient Access and Business Office to apply new and emerging approaches to our business processes. This position will perform all job-related duties as assigned.

Requirements

Bachelor’s Degree or equivalent experience (Relevant experience may be substituted for formal education or advanced degree)
Five (5) years' experience leading/supervising others
Two (2) years hospital management experience in revenue cycle functions

Nice To Haves

MS Office Suite
Oral and written communication skills

Responsibilities

Provides input into strategic planning, goals, objectives, and budgets for the Patient Access Department.
Acts and leads in a manner that is reflective of the philosophy, vision, and values of Healthcare Management Solutions. Integrates these values throughout all initiatives and efforts.
Uses a proactive leadership style to model and promote a culture of trust and communication. Seeks suggestions and input from staff and colleagues. Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives and projects. Assists with implementation plans.
Provides input into Job Descriptions for Patient Access positions. Develops operational procedures related to the Patient Access Department.
Performs on-site operational reviews of various Patient Access processes and publishes recommended action plans/ proposals in consultation with the Patient Access Director. Help to improve processes within all departments.
Meet and exceed collection goals. Account review and staff follow-up.
Staff Training and Support.
Observe areas and their workflow.
Prepare and maintain reports.
Complete Payroll.
Assist with maintaining supplies.
Continually seeks ways and means for improving the delivery and support of Patient Activities and programs.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program