Patient Access Supervisor

Trinity Health • Greensboro, GA

81d

About The Position

This is a frontline, department-based role that supervises the daily functions of assigned area(s). The position provides clear direction and manages or advances people, processes, structures, and/or programs that support direct or indirect care. The role demonstrates behaviors in alignment with the culture and creates or supports comprehensive strategies while measuring progress to achieve desired outcomes.

Requirements

• High school diploma or equivalent.
• Two (2) to three (3) years experience working in Pre-service or Patient Access operations with supervisory or lead responsibilities.
• Obtain National certification in HFMA CRCR, NAHAM CHAA, and/or NAHAM CHAM required within one (1) year of hire.

Nice To Haves

• Associate degree.
• Patient accounting experience.

Responsibilities

• Responsible for the daily operations and oversight of staff.
• Collaborates with department managers to manage staff and department effectively.
• Participates in and contributes to the performance management/review process.
• Implements departmental plans and priorities identified by accountable leaders.
• May participate and recommend in the hiring and selection process.
• Responds promptly and directly to meet or exceed customers' needs.
• Follows standards of performance and work processes in designated areas.
• Coordinates staff scheduling and assignment.
• Reviews and approves administrative functions (time, payroll, expense).
• Stewards productive use of resources to achieve assigned commitments, experiences, and quality standards.
• Employs effective and respectful written, verbal, and nonverbal communications.
• Develops an environment of mutual confidence and trust through collaborative relationships.
• Proactively recognizes, addresses, and/or escalates organizational, operational, or team conflicts.
• Performs work in an environmentally safe, professional, and healthy manner.
• Self-monitors and initiates corrections and/or seeks guidance when needed.
• Helps to create a positive work environment that promotes productivity.
• Accountable for continuous self-development and supporting the growth of others.
• Maintains a working knowledge of applicable federal, state, and local laws/regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed