UCHealth-posted about 1 year ago
$50,149 - $75,234/Yr
Full-time • Entry Level
Aurora, CO
Hospitals

The Patient Access Supervisor at UCHealth is responsible for supervising daily staff activities within the Patient Financial Services department. This role involves coordinating staffing assignments, providing training and mentorship to staff, and ensuring compliance with departmental policies. The supervisor will also assess service quality and handle complex issues, all while working in a fast-paced environment.

  • Determines, coordinates and supervises daily staffing assignments and levels.
  • Provides direction, orientation, training, coaching, and mentoring to staff.
  • Performs or assists with performance evaluations and disciplinary actions.
  • Assesses quality of services delivered and facilitates staff development programs.
  • Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
  • Performs staff responsibilities as needed to fulfill required service levels.
  • Leads the handling and resolution of complex issues and complaints.
  • High school diploma or GED.
  • 3 years of related work experience.
  • Full medical, dental and vision coverage
  • Retirement plans to include 403(b) matching
  • Paid time off
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition and continuing education reimbursement
  • Wellness benefits
  • Full suite of voluntary benefits such as identity theft protection and pet insurance
  • Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
  • Loan Repayment assistance for the federal Public Service Loan Forgiveness (PSLF) program.
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