Patient Access Specialist
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About The Position
The Patient Access Specialist is responsible for supporting Patient Access Services and Clinics at the Crystal Clinic Orthopaedic Center through training and education of new and current employees, providing financial counseling support to uninsured or underinsured patients, educating patients on benefits and out of pocket expenses, and providing coverage for access related functions at all locations throughout CCOC. This includes training staff on Patient Access functions, registration, scheduling including telehealth for clinics and total joint classes, insurance verification, and coverage to registration functions in other departments, locations, or service lines outside of Patient Access Services such as Rehab Services, Radiology, Quick Care, Hospital, Surgery Center, or other areas not defined.
