Patient Access Specialist | Patient Access | Full Time | Night shift - 3:30 pm to 12:00 am

UF Health • Gainesville, FL

5d

About The Position

This position is responsible for performing all registration functions, including the creation or confirmation of medical records and/or account numbers. The role supports timely access to healthcare services by accurately collecting and verifying patient information.

Requirements

• Minimum high school graduate or equivalent
• Minimum one (1) year clerical experience in a patient/public contact setting or six (6) months experience in a health-related business office or with a third-party payor group
• Must demonstrate the ability to: Perform multiple tasks simultaneously Recognize and respond to changing priorities Make timely and accurate judgment decisions Work independently without direct supervision
• Typing skills and general computer proficiency required
• Must demonstrate exceptional verbal, analytical, and written communication skills
• Must be adaptable, tactful, and able to work well under pressure
• Must understand the importance of a “first impression” role, including appropriate dress, attitude, and professionalism

Nice To Haves

• College-level coursework and a working knowledge of medical and insurance industry terminology preferred
• Proficiency with computer applications and the ability to work across multiple systems preferred

Responsibilities

• Accurately gathers demographic, guarantor/guardian, insurance, financial, and statistical information from multiple sources, including patients, families, physicians, physician offices, and government agencies.
• Verifies insurance eligibility and benefits, obtains required authorizations within established timeframes, and identifies patient financial responsibility.
• Collects payments due at the point of service and supports facility point-of-service collection efforts.
• Uses third-party payer resources (e.g., payer websites) to verify eligibility, obtain authorizations, and confirm patient financial obligations.
• Obtains required signatures for consent to treat, financial responsibility agreements, and HIPAA documentation.
• Follows established guidelines, regulations, and policies to support first-pass yield, reduce claim denials, and decrease accounts receivable.
• Communicates and collaborates with other hospital departments as needed to support efficient patient care and operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED