Patient Access Specialist - Onsite Fulltime

Jupiter Medical Center • Jupiter, FL

6d • Onsite

About The Position

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence. The Patient Access Specialist is responsible for obtaining demographic, insurance, and medical information to ensure an accurate and complete registration. Performing insurance verification, data collection and documentation. Determine medical necessity for services based on established medical criteria. Identifying patient financial responsibilities and collecting applicable monies. Acting as liaison to all internal and external customers to facilitate access to hospital services. Secures all necessary documentation to register the patient's visit. Performs other duties as assigned. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

• High School Graduate or Equivalent
• BLS certification through the American Heart Association for Healthcare Providers
• Experience required in using EMR systems, insurance verification, eligibility, and electronic billing
• Requires general and specific knowledge of health insurance plans and interpretation of health insurance benefits
• Ability to maintain confidentiality
• Experience in a customer support role
• Medical terminology knowledge
• Proficient skills in computer applications such as Microsoft Office
• Ability to set priorities and manage time effectively
• Flexible, service oriented, and dedicated
• Exceptional communication skills both verbally and in writing
• Superior organizational skills, attention to detail, and able to multi-task
• Strong interpersonal skills, listening and ability to carefully follow directions
• Requires sitting for long periods of time, also stooping, bending, standing, and stretching
• Must have manual dexterity for typing and computer data entry
• Able to work under a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert, and self-motivated
• Ability to push/pull up to 40lbs., carry and lift up to 20lbs
• Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
• TB/PPD Surveillance Program
• Maintenance of required professional licensing and/or certification(s)

Nice To Haves

• Billing and coding certification preferred

Responsibilities

• Delivering a dynamic customer experience to all customers
• Obtaining demographic, insurance, and medical information to ensure an accurate and complete registration
• Performing insurance verification, data collection and documentation
• Determine medical necessity for services based on established medical criteria
• Identifying patient financial responsibilities and collecting applicable monies
• Acting as liaison to all internal and external customers to facilitate access to hospital services
• Secures all necessary documentation to register the patient's visit
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees