Patient Access Specialist | Financial Arrangement | Full Time | Day Shift

UF Health•Gainesville, FL

11h

About The Position

Experienced in managing high-dollar outpatient service accounts, ensuring accurate financial reimbursement and seamless authorization processes for complex procedures. Skilled in end-to-end referral processing, registration, precertification, point-of-service collections, and Epic financial workflows. Provides thorough financial counseling, calculates patient responsibility, and secures required payer approvals through detailed clinical submissions and peer-to-peer coordination. Serves as a key representative for the Financial Division on cross-functional teams, offering financial insight to support treatment and scheduling decisions.

Requirements

High school diploma or equivalent required.
Minimum 1 year of experience as a financial specialist/counselor or 3 years of related experience in a comparable role.
Working knowledge of medical and insurance industry terminology is required.
Proven ability to perform multiple tasks simultaneously, adapt to changing priorities, and make timely, accurate judgment decisions.
Strong communication skills with the ability to interact effectively with healthcare professionals.
Ability to work independently with minimal supervision.
Proficiency with computer applications and demonstrated ability to work across multiple systems.
Exceptional verbal, analytical, and written communication skills.
Must be adaptable, tactful, and able to work well under pressure.
Ability to perform effectively under stress, including during critical or unusual situations.
Must understand the importance of a “first impression” role and maintain appropriate professional dress, attitude, and demeanor.