Patient Access Specialist Full Time
About The Position
The Patient Access Specialist plays an important role in the CiCC patient care continuum. They provide patients, families and visitors the first impression of CiCC. This position is responsible in greeting all patients and family members using the AIDET standard of care. In addition to their front-line introduction to the practice, the receptionist is responsible for: The accurate collection of private patient information Collecting financial obligations from patients Requesting medical records Scanning documentation into the EMR Interfacing with staff, patients, vendors, solicitors, family members and physicians Insurance verification and authorization This role is dynamic and versatile, often requiring cross-training and cross-coverage within the practice as necessary. A front office receptionist presents the mission, vision and values of CiCC in all functions of the position. Demonstrates leadership and personal growth thru participation in education practice-based programs, department operations and identifying new opportunities to enhance job functions. Applies the standards of practice/performances, guidelines relative to departmental operations.
Requirements
- High school diploma or equivalent
- Minimum 2 years' front office or medical experience
- Skill in completing assignments accurately and with attention to detail
- Skill in data entry with minimal errors
- Ability to accurately prepare and maintain records, files, reports and correspondence
- Ability to work independently in a collaborative environment
- Must successfully complete CME compliance training as required by CiC.
- BLS required
- Must maintain high patient privacy standards and adheres to HIPAA guidelines
- Ability to process and handle confidential information with discretion
- Must demonstrate effective verbal and written communication skills
Responsibilities
- Utilize multiple computer applications, scheduling software, and network drives to complete the role
- Answering incoming calls
- Scheduling and rescheduling patients
- Obtaining patient insurance information and supporting documentation
- Obtains information from the referring physician or patients when required
- Flex-Pay insurance verification, data, entry and payment plan coordination
- Verification of patient demographics
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
