Patient Access Specialist

Medical University of South Carolina • Bluffton, MN

1d • Onsite

About The Position

The Patient Access Specialist provides essential support by collaborating with radiologists, technologists, referring providers/clinic, registration staff, front desk attendants, and scheduling teams to ensure smooth coordination of services. This role is based at the CHS - Bluffton Medical Pavilion (Offsite) within the Medical University Hospital Authority (MUHA). The specialist is responsible for administrative coverage at the front desk, managing the clinic appointment line for scheduling clients from various medical, hospital, and correction systems, handling multiline telephones, processing payments for clinical services, completing client registration and documentation, arranging interpreters, and retrieving billing charges. The position offers flexible hours with weekend shifts available.

Requirements

• Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

Responsibilities

• Collaborate with radiologists, technologists, referring providers/clinic, registration staff, front desk attendants, and scheduling teams to ensure smooth coordination of services.
• Provide administrative coverage at the front desk.
• Monitor the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.
• Answer multiline telephones.
• Take payments from clients for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees