Patient Access Specialist | FT | Weekdays | Neurology Clinic | Memphis

Methodist Le Bonheur Healthcare

3d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Collects and records patients' demographic and financial information as it is related to hospital admissions, patient scheduling or other registration functions. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Collects and records patients' demographic and financial information as it is related to hospital admissions, patient scheduling or other registration functions. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

• High School Diploma or Equivalent
• Medical Terminology 3-5 years

Nice To Haves

• Associates Degree
• Administrative or clerical
• Working knowledge of service authorization process with Managed Care Organizations, commercial insurance companies and third party payors preferred.
• Strong verbal and written communication skills, including spelling and correct grammar accuracy.
• Critical thinking and problem solving skills along with a high level of attention to detail.
• Ability to perform data collection on a computer and to navigate in a windows environment.
• Ability to accurately handle financial transactions.
• Ability to organize tasks and maintain control of work flow.
• Skill in applying appropriate behavior when greeting and assisting customers in person and by telephone.
• Ability to perform basic arithmetic calculations, read, and follow written instructions.
• Ability to operate standard office equipment.
• Assertiveness skills in asking for and collecting payments.

Responsibilities

• Verifies insurance benefits for patients, including walk-ins and add-ons.
• Obtains pre-certs and pre-authorizations for MRI, CT, Myocardial Perfusions, and Worker’s Compensation and any other exams according to carrier’s requirements.
• Completes patient’s medical and/or financial record, distributes records as specified in departmental policies and procedures, and performs these duties in a timely and customer centered manner that meets department quality and productivity standards.
• Understands, applies, and supports departmental policies, procedures, and standards, and attends meetings, and keeps supervisor informed when patient issues arise.
• Performs other job functions as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED