Patient Access Specialist
About The Position
The Department Applications Specialist is an experienced professional with strong computer proficiency and exceptional customer service skills. This role is responsible for accurately scheduling patients, updating and maintaining information within the PHS systems, and ensuring all system changes required by supported Modalities are implemented. The Specialist also provides support to Centralized Scheduling and Pre-registration/Certification teams as directed by Leadership. This position plays a key role in enhancing patient and customer satisfaction by ensuring efficient workflows and accurate data management.
Requirements
- High School Diploma or GED
- Must be able to read, write, speak, and understand English
- strong computer proficiency
- exceptional customer service skills
Responsibilities
- accurately scheduling patients
- updating and maintaining information within the PHS systems
- ensuring all system changes required by supported Modalities are implemented
- providing support to Centralized Scheduling and Pre-registration/Certification teams as directed by Leadership
- enhancing patient and customer satisfaction by ensuring efficient workflows and accurate data management
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What This Job Offers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
