Patient Access Specialist

Cook Children's Health Care System•Fort Worth, TX

2d•Onsite

About The Position

The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area. Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer. Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.

Requirements

High School Diploma or equivalent.
1 year of Healthcare experience in a physician office or hospital setting.
Strong customer service skills.
Understanding of the revenue cycle and all appropriate financial resources for patients.
Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.
Detail oriented.
Professional and clear communication.
Working knowledge of computer skills.
Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.
Basic ability to balance cash reports.
Basic understanding of legal paperwork.
Basic typing/keyboarding.